FAQ'S

The amount of compensation you may be entitled to in a housing disrepair claim can vary significantly based on several factors, including the duration of the disrepair, the number and severity of the issues, and the impact on your health or quality of life. To obtain an accurate assessment tailored to your circumstances, we recommend contacting us directly or completing our online claim form.

Retaliatory eviction is illegal. Landlords cannot evict you simply for exercising your legal rights. We will ensure that you are protected throughout the claims process.

If your landlord has been informed of the disrepair and has failed to fix it within a reasonable time, you may be eligible to make a claim. We offer a free assessment to determine your eligibility.

You can start by contacting us for a free initial consultation. Our experts will assess your case and guide you through the next steps.

The duration of a claim depends on the complexity of the case, the level of cooperation from the landlord, and the amount of evidence available. It could range from a few months to over a year.

Yes, as a tenant, you have a legal right to live in a property that meets certain health and safety standards. If your landlord has failed to maintain the property to this required standard, you may be entitled to claim compensation for the disrepair.

You may be eligible to claim for a wide range of issues, including but not limited to damp, mould, electrical faults, and other structural or safety-related defects. Our team can provide a prompt assessment and advise you on your specific circumstances.

Yes, your landlord has a legal duty of care to ensure that the property is maintained to a reasonable and habitable standard. You should not be concerned about raising issues, as it is their statutory obligation to provide and uphold safe and livable housing conditions.

Evidence may include photographs of the disrepair, medical records if there is a health impact, correspondence with your landlord, and any independent reports or assessments.

Most of our services operate on a “No Win, No Fee” basis. This means if your claim is unsuccessful, you will not have to pay any legal fees. We will discuss any potential costs with you before starting the process.

Yes, generally, the time limit for making a claim is up to six years from the date of disrepair or three years for a personal injury claim. However, it is best to start the process as soon as possible.